Privacy Policy
Information We Collect
When you submit an enquiry, we collect your name, contact details, property location, and project description. This information helps us understand your needs and arrange a suitable professional to contact you.
We may also collect technical information through your browser, including IP address, device type, and pages visited. This data helps us improve site performance and understand how visitors use our service.
How We Use Your Information
We use your enquiry details to review your project, clarify scope if needed, and share relevant information with independent sports court professionals in our network. The professional who contacts you will use your details to assess the site and prepare a quotation.
Technical data helps us analyze site traffic, identify issues, and improve the enquiry process. We do not sell or rent personal information to third parties for marketing purposes.
Sharing with Third Parties
We share your enquiry details with independent Sports Court Installations in Greater Richmond who may be suitable for your project. These professionals operate their own businesses and handle your information according to their own privacy practices.
We use analytics services to understand site usage. These services may collect anonymized data about your visit. We do not share identifiable personal information with analytics providers.
Data Retention
We retain enquiry information for a reasonable period to facilitate introductions and follow up on project outcomes. If you request deletion of your information, we will remove it from active systems, subject to any legal retention requirements.
Technical and analytics data is typically retained in anonymized form to support ongoing site improvements.
Your Rights
You may request access to the information we hold about you, ask for corrections, or request deletion. Contact us through the enquiry form or by phone to submit a request.
We will respond to requests within a reasonable timeframe. Some information may be retained if required for legal or operational purposes.
Security
We use reasonable technical and organizational measures to protect information from unauthorized access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Material changes will be noted on this page with an updated revision date.
Contact
For questions about this privacy policy or to exercise your rights, contact us through the enquiry form on our website or by phone during business hours.